How to Cancel a Continental Warranty

Continental Warranty is a company offering extended warranties for new and used cars. The company offers a variety of service contracts at a range of rates. The service contract helps a car owner get service for his vehicle if it breaks down and needs expert repairs. The only way to get a Continental Warranty is through the network of car dealers who offer the warranty. If you get a Continental Warranty and then decide you no longer want or like the service, you have to cancel the contract.

Instructions

1

Understand that you have the right to cancel your Continental Warranty at any time. You can cancel within the first 60 days of purchasing a new car and within the first 30 days of purchasing a used car without a penalty, provided you have not filed a claim during this period. If you cancel after the 60- or 30-day period, you may have a pay a cancellation fee. This depends on the dealer.

2

Go the car dealership where you purchased the car and the Continental Warranty. You can only cancel the warranty at the place where you purchase it.

3

Ask to speak to the person who handles cancellations of warranties. In many cases, that is the Finance Manager.

4

Tell the Finance Manager that you want to cancel the extended warranty you purchased. The Manager may try to dissuade you from this, because the dealership makes a hefty commission when they sell extended warranties.

5

Read and complete the cancellation form the Finance Manger gives you. This form requires detailed information, including the current mileage on the car.

6

Sign the cancellation form.

7

Get a copy of the signed cancellation form before leaving the dealership. This is an important form to have for your records.

8

Wait for the refund. You get a full refund for canceling within the 60- and 30-day period if you didn't file a claim. If you did file a claim or canceled after the 60- and 30-day periods, then you get a pro-rated refund.

9

Contact the dealer if you don't receive a refund check in a reasonable period of time.

10

Contact the customer service department at Continental Warranty if the dealership is not responding to your calls or letters.

11

Contact the Better Business Bureau for your state as a last resort. File a complaint online or by letter.