Friday, November 21, 2014

How to Check the Status on a Factory Car Order

The purchase of a vehicle is a big investment. Cars come with many available options including paint color, paint finish, wheels, sunroof, engine specs, in-dash options, seat fabrics and a variety of other options. It can be difficult finding a vehicle with all of the options you want. Sometimes it is necessary to order a vehicle directly from the auto-makers factory. When a factory vehicle is ordered, it must be ordered from a local new car dealer who will provide you with an estimated date of completion and delivery. If your car is not available by this date, it is important to check the status of your order.

Instructions

    1

    Contact the new car dealership where you placed your factory car order. Ask to speak to the salesperson who assisted you with your order.

    2

    Ask to speak to someone in the business or finance office, if your salesperson is not available. Ultimately, the order to the factory is placed by someone in the business office, so they should be able to assist you.

    3

    Provide the person assisting you with the order number or other identifying information from your paperwork. If you are advised that the vehicle is not ready, ask how often you should follow up to check the status of your factory order. Continue to follow up with the contact person at the dealership until your factory car is available for pick up.

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